Billing & Usage
Billing is managed per workspace. The billing page shows your current plan, what you have consumed in the period, and the invoices behind it — so you can see how usage translates into cost before the bill arrives rather than after.
Only workspace owners and members with the billing permission can view or change anything on this page.
Plan and Payment
Current Plan
Your plan sets the limits that apply to the workspace: how many projects and environments you can run, how many members you can invite, query volume, and which features — SSO, semantic sync, extended retention — are enabled.
Upgrade or Downgrade
Upgrades take effect immediately and are prorated for the remainder of the billing period. Downgrades apply at the start of the next period; if your current usage exceeds the target plan's limits, Aptrics tells you exactly what needs to come down before the change can be scheduled.
Payment Method and Billing Details
Store a card or, on annual plans, switch to invoicing. Billing contact, company address, and tax identifiers set here appear on every invoice — update them before an invoice is issued, since issued invoices cannot be edited retroactively.
Invoices and Receipts
Every invoice is downloadable as a PDF from the billing history, along with its payment status and the usage summary it was calculated from.
Usage
What Gets Metered
The usage view breaks the current period down by queries executed, active members, projects and environments in use, and Aptrics AI conversations. Each meter shows consumption against the plan limit so you can see how close you are running.
Break Usage Down
Filter usage by project, environment, or API key to find where volume is actually coming from. A scheduled job querying at too fine a grain is the most common cause of a sudden jump — the API key breakdown makes it obvious which consumer is responsible.
Usage Alerts
Set threshold alerts — at 80% of a limit, for example — to notify billing contacts before you hit a ceiling. Alerts route through the channels configured in API Keys & Integrations.
Reaching a Limit
Existing dashboards and saved work stay readable when a limit is reached. Depending on the meter, new queries are throttled or additional usage is billed as overage at the rate shown on your plan; the usage page states which applies before you get there.